These Terms of Service govern your use of Estavo ("the Service"), a property operations platform operated by ViveScript Solutions ("we," "us," "our"). By creating an account or using Estavo, you agree to these terms. Please read them carefully.
1. Service Description
Estavo is a software platform for self-managing landlords and real estate investors. It provides tools for tracking rental income and expenses, managing financial obligations, logging maintenance requests, and generating tax-ready reports.
Estavo is a financial tracking tool, not a payment processor. We do not collect rent on your behalf, act as a property management company, or provide legal, tax, or financial advice. Any reports or exports generated by Estavo are provided as informational tools only and should be reviewed by a qualified professional before use in legal or tax filings.
2. Eligibility
You must be at least 18 years old to use Estavo. By using the Service, you represent that you are using it for lawful business purposes related to property management or real estate investment. The Service is not intended for personal, family, or household use unrelated to property management.
3. Accounts and Security
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@vivescriptsolutions.com if you suspect unauthorized access.
You may invite team members to your organization account. You are responsible for all users you add and for ensuring they comply with these Terms.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation
- Attempt to gain unauthorized access to any part of the Service or its related systems
- Upload malicious code, viruses, or disruptive content
- Scrape, reverse engineer, or copy the Service without authorization
- Use the Service to store or process data on behalf of third parties as a software reseller without written agreement
- Impersonate another person or organization
5. Subscription and Billing
Estavo offers a permanent free tier (1 active unit, 1 user) and paid subscription plans based on the number of active rental units you manage. Billing is monthly. Payments are processed by Stripe.
Plan limits are based on active units. If you exceed your plan's unit limit, you will be prompted to upgrade. We will not silently charge you for overages or automatically move you to a higher plan without your action.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods, except where required by law.
6. Free Tier
The free tier is permanent for 1 active unit and 1 user. No credit card is required. There is no time limit. Contextual 14-day trials of paid features may be activated when a free tier user encounters a feature gate. These trials require no credit card and no action to end — they simply revert to the free plan at expiry.
7. Data Ownership
You own all data you enter into Estavo. We do not sell your data. We do not use your property or financial data for advertising. You may export all your data in CSV format at any time, on any plan, including the free tier.
We grant you a limited license to use the Service to store, access, and process your data. You grant us a limited license to host and process your data solely to provide the Service.
8. Termination
You may terminate your account at any time. Upon termination, your data will remain accessible for 30 days, during which you may export it. After 30 days, your data will be permanently deleted from our systems.
We reserve the right to suspend or terminate accounts that violate these Terms, with notice where feasible. In cases of serious violations (illegal activity, security threats), we may act immediately without notice.
9. Privacy
Your use of Estavo is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Intellectual Property
Estavo and its content, features, and functionality are owned by ViveScript Solutions and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from the Service without written permission.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or that data loss will not occur. You are responsible for maintaining backups of important data (exports are available at any time).
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVESCRIPT SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
13. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email to your account address at least 14 days before taking effect. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Disputes shall be resolved in the state or federal courts located in Delaware.
15. Contact
Questions about these Terms? Contact us at hello@vivescriptsolutions.com or through the contact page.
ViveScript Solutions
vivescriptsolutions.com